“1.1. Introduction
This website is owned and operated by Protel, which provides website development, hosting, domain registration, and customer support services. By accessing or using this website, you agree to comply with the following Terms of Use. Please read these terms carefully before using the website.
1.2. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, you must refrain from using the website. Continued use of the website after any modifications or updates to these terms constitutes your acceptance of those changes.
1.3. Eligibility
You must be at least 18 years old or of the legal age in your jurisdiction to access certain services on this website. If you are accessing the website on behalf of a business, you must be authorized to act on behalf of the business, and you confirm that your use of the website complies with all applicable laws in your jurisdiction.
1.4. Modifications to Terms
Protel reserves the right to modify, update, or change these Terms of Use at any time. You will be notified of such changes through a notice on the website or by email. Your continued use of the website after the changes are posted will constitute your acceptance of the updated terms.
1.5. Access and Use of Website
You may use the website only for lawful purposes and in accordance with these Terms of Use. You agree not to engage in unauthorized use of the website, including uploading harmful data, scraping content, or attempting to gain unauthorized access to our systems.
1.6. Intellectual Property Rights
All content on this website, including but not limited to text, images, logos, software, and designs, is the intellectual property of Protel and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from this website without prior written consent.
1.7. Third-Party Links
This website may contain links to third-party websites for your convenience. Protel is not responsible for the content, privacy practices, or actions of these third-party websites. Accessing these external sites is at your own risk.
1.8. Disclaimer of Warranties
The website and its content are provided on an "as-is" basis. We do not guarantee that the website will be error-free or uninterrupted, nor do we guarantee the accuracy, completeness, or reliability of any content. We disclaim any warranties, express or implied.
1.9. Limitation of Liability
In no event shall Protel be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the website. Our liability for direct damages shall be limited to the amount paid by you, if any, for accessing the website.
1.10. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be resolved exclusively in the courts located within London.
1.11. Contact Information
For any questions or concerns regarding these Terms of Use, please contact us at info@protel.com.lb
2.1. Definitions
"Services" refers to the website development, web hosting, domain registration, and other related services provided by Protel.
2.2. Scope of Services
We provide a variety of services, including but not limited to website design, domain registration, web hosting, and technical support. Specific details about each service will be outlined in the individual service agreement or order form.
2.3. Account Registration
Clients must provide accurate and complete information during account registration. You are responsible for maintaining the confidentiality of your account and password and for all activity under your account. You agree to notify us immediately of any unauthorized use of your account.
2.4. Payment Terms
Payments for services are due as specified in the service agreement, which may be monthly or annually, depending on the subscription plan. We accept payments via bank transfer or other payment methods. Late payments may result in penalties or suspension of services. If payment is not made within the specified period, we reserve the right to suspend access to the services until payment is received.
2.5. Service Availability & Uptime
We aim for 99.9% uptime for all hosting services. Scheduled maintenance will be communicated in advance. Unplanned outages may occur. In the event of extended downtime, customers may be entitled to a service credit based on the terms specified in their service agreement.
2.6. Client Responsibilities
Clients are responsible for providing necessary content and cooperating with our team to ensure timely delivery of services. Clients agree not to use our services for illegal activities, including distributing malware, viruses, or any other harmful software.
2.7. Ownership and Licensing
Clients retain ownership of their content. By using our services, you grant us a non-exclusive, royalty-free license to use, modify, and display your content solely as necessary to provide the services.
3.1. Introduction
By using our services, you agree to comply with this Acceptable Use Policy. This policy is designed to ensure the security and integrity of our services for all users.
3.2. Prohibited Activities
You may not engage in activities such as:
• Hacking or attempting unauthorized access to systems or networks.
• Uploading or distributing malware, viruses, or malicious code.
• Engaging in spam, phishing, or fraudulent activities.
• Infringing on intellectual property rights or using our services for illegal purposes.
3.3. Reporting Violations
If you encounter behavior that violates this Acceptable Use Policy, please report it to us immediately at info@protel.com.lb
1.1. Who We Are
Protel is the data controller responsible for your personal data. For privacy inquiries, please contact us at info@protel.com.lb
1.2. What Personal Data We Collect
We collect personal data, including names, email addresses, billing information, IP addresses, and other data necessary to provide our services, process payments, and provide customer support.
1.3. Why We Collect Data (Legal Basis)
We collect and process personal data for the following purposes:
• To fulfill our contractual obligations and provide our services.
• For marketing purposes, with your consent.
• To comply with legal obligations.
• Based on our legitimate interest in improving and maintaining our services.
1.4. Data Storage and Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once personal data is no longer necessary, we will securely delete or anonymize it.
1.5. Sharing and Disclosure of Data
We may share personal data with third parties, such as payment processors, hosting providers, or legal authorities, in compliance with applicable laws and regulations.
1.6. Your Data Protection Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You can withdraw your consent at any time by contacting us at info@protel.com.lb
1.7. Security of Your Data
We implement strong encryption and security protocols to protect your personal data from unauthorized access, alteration, or destruction. We also regularly audit our systems to ensure data security.”
2.1. What Are Cookies?
Cookies are small text files that are stored on your device by websites. Cookies are used to enhance your browsing experience, remember your preferences, and collect data for analytical purposes.
2.2. Types of Cookies We Use
We use the following types of cookies:
• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Used to collect usage data for improving website performance.
• Functionality Cookies: Used to remember user preferences and settings.
• Targeting Cookies: Used for delivering personalized advertising.
2.3. Third-Party Cookies
We use third-party cookies, including but not limited to services like Google Analytics, advertising networks, and social media platforms to collect information about your browsing activities and serve personalized ads.
2.4. How to Control Cookies
You can control cookie preferences by adjusting your browser settings to accept or reject cookies. Alternatively, you can use our Cookie Preferences tool to manage your settings.
2.5. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting an updated policy on the website.
2.6. Contact Information
For inquiries about cookies and how we use them, please contact us at info@protel.com.lb
“3.1. Introduction to Data Transfer
As part of our global operations, we may transfer personal data to countries outside of your home jurisdiction. We ensure that such transfers comply with applicable data protection laws.
3.2. Purpose of Data Transfer
Personal data may be transferred to third-party vendors, data centers, or cloud providers to facilitate the delivery of services, including customer support, payment processing, and service improvements.
3.3. Security Measures
We implement strong encryption and security protocols to protect personal data during transfers. All transfers are made in compliance with applicable data protection standards.
3.4. Client Rights Regarding Data Transfers
You have the right to request details about how your data is transferred and the safeguards we use to protect it. Please contact us at info@protel.com.lb for further information.