NOC Engineer Job Description
Network Operations Center (NOC) Engineers monitor networks and routes. They analyze problems, perform troubleshooting and incident response on the system, communicate with voice carriers and track problems through to resolution.
To accomplish their primary goal of monitoring and troubleshooting telecommunication networks and systems, NOC Engineers perform many tasks. Below is a job listings to identify these core NOC Engineer duties and responsibilities.
Monitor Systems
NOC Engineers monitor the performance of the switches and the routes using several tools. They look for alerts or malfunctions and apply needed investigations in order to determine the cause of the problem.
Track all Issues
The NOC Engineer uses a ticketing system to track and document all issues and resolutions in detail.
Perform Reports
The NOC Engineer handles his daily work report to his manager in addition to other statistical and analytical reports that summarize and analyze the voice traffic.
Airport Avenue | Abu Suhaila Street P.O Box 338-25 Beirut - Lebanon
e-mail: info@protel.com.lb
PoP Address
Telehouse North Star Suite | 3rd Floor Coriander Avenue London E2 14AA | United Kingdom
e-mail: tech@protel.com.lb